Customer care

 

Made in Italy, shipped worldwide. Here is what to expect.

24h

Order processing, excluding weekends and holidays

Free

USPS Standard in the USA, 4-8 business days

$200+

Free shipping on orders over $200

2-3 days

UPS Express in the USA

Shipping in the USA

Choose standard or express at checkout.

USPS Standard

Free

4-8 business days

Free on every USA order.

UPS Express

$19.92

2-3 business days

Free express shipping on orders over $200.

International delivery

After your payment is verified, it may take a few days to process and ship your order. This does not include weekends or holidays.

Standard-
Express-
CountryStandardExpress
EU 6-10 days 5 days
USA & Canada 3-8 days 2 days
Australia 5-15 days 5 days
Japan 5-15 days 5 days
UK 6-10 days 5 days
Rest of World 7-15 days 5 days
Free express shipping is available on $200+ orders

From our studio to you

  1. 1

    Order placed

    Your order is confirmed as soon as your payment is verified.

  2. 2

    Processed in 24h

    Your order is processed and shipped within 24 hours. This does not include weekends or holidays. International orders may take a few days to process.

  3. 3

    On its way

    Please allow 24-48 hours for your tracking details to update.

  4. 4

    Delivered

    Your package arrives at your door.

Customs, duties & taxes

Duties and taxes

Customers are responsible for all applicable duties and taxes. We ship DDU (duties unpaid) from Milan, Italy.

International returns

A $25 restocking fee applies to returns caused by an invalid address, delivery failure or duty refusal.

Good to know

After your payment is verified, your order is processed and shipped within 24 hours. This does not include weekends or holidays.

Please allow 24-48 hours for your tracking details to update after your order ships.

Free express shipping is available on orders of $200 or more.

Still have a question?

We are happy to help with any shipping question.